Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from sansdrinks.com.au (the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.

We collect Device Information using the following technologies:

  • Cookies are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable them, visit http://www.allaboutcookies.org.

  • Log files track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.

  • Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your:

  • Name

  • Billing address

  • Shipping address

  • Payment information (including credit card details)

  • Email address

  • Phone number

We refer to this information as Order Information.

When we refer to Personal Information in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to:

  • Process and fulfil your orders

  • Process payments

  • Arrange shipping

  • Send invoices and order confirmations

  • Communicate with you

  • Screen orders for potential fraud or risk

  • Provide you with information, promotions, and updates relating to our products or services where you have consented or where permitted by applicable law.

We use Device Information to:

  • Help detect potential fraud and security risks (particularly your IP address)

  • Improve and optimise our website

  • Generate analytics about how customers browse and interact with the Site

  • Measure the effectiveness of our marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with trusted third parties that help us operate our business.

For example:

You can opt out of Google Analytics by visiting:
 https://tools.google.com/dlpage/gaoptout

We may also disclose your Personal Information where required to comply with applicable laws, regulations, legal proceedings, or lawful requests, or to protect our legal rights.

Behavioural Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications that may be relevant to your interests.

To learn more about targeted advertising, visit:

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out through:

You may also opt out through the Digital Advertising Alliance:

http://optout.aboutads.info/

Do Not Track

Please note that we do not alter our website's data collection and use practices when we receive a "Do Not Track" signal from your browser.

Your Rights

If you are located in the European Economic Area (EEA) or another jurisdiction that provides similar rights, you may request access to, correction of, or deletion of your personal information by contacting us using the details below.

Where necessary, we process your information to fulfil our contractual obligations, comply with legal requirements, or pursue our legitimate business interests.

Please note that your information may be transferred outside your country of residence, including to Canada, the United States, and other jurisdictions where our service providers operate.

Data Retention

We retain your Order Information for our records unless and until you request that we delete it, unless we are legally required to retain it for a longer period.

Marketing Communications

We may occasionally send you emails or SMS messages about our products, promotions, special offers, and company updates.

Where required by applicable law, we will only send marketing communications where you have opted in or where we are otherwise permitted to do so.

You can unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly. Once requested, we will promptly remove you from our marketing communications list.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, legal obligations, or regulatory requirements. Any updates will be published on this page.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or would like to make a complaint or request access to your personal information, please contact us using the details below.

Sans Drinks Online Pty Ltd
ABN: 31628043578

Privacy Compliance Officer
6 Burilda Close
Wetherill Park NSW 2164 Australia

Email: orders@sansdrinks.com.au